THE PROCESS-FIRST CREATIVE crm AGENCY*

Expertly crafted customer journeys that increase Lifetime Client Value, build lasting relationships and make your CRM graphs go up.

*Facebook certified community manager, a UK Power Admin recognised by Facebook and a Flowlu specialist.

BOB FRADY
CEO, Hazard Hub, San Diego, CA
Neil is a wizard and a joy to work with. He's fast, professional, creative, and extremely knowledgeable. I wish that everyone I worked with brought as much to the table as Neil.
It's not about telling you what to do...
It's about showing all your possible options.
Customers

Just some of the amazing people &

businesses I've worked with...

Here's how it works
...
STEP 1
STEP 1
Book a call
On each of the services pages there is a Book a non-Salesy Chat button - use that to get the ball rolling...
STEP 2
STEP 2
Have the call
This is where you talk and I listen. No sales pitch or presentation. Just me listening to what you want to achieve - I will ask anything I need to know so that I totally get your current situation and exactly what it is you need.
STEP 3
STEP 3
I reflect on the call
Having heard your priorities, your issues, your opportunities and where you want to go and what you want to achieve, I prepare a proposal for you.
STEP 4
STEP 4
You get my proposal to review
The proposal will detail what can be done, what timescale it can be done in and what the costs will be to achieve it. It will demonstrate the results you can expect. You review it, ask questions, discussing as required - then, when you're happy, you approve the revised proposal.
STEP 5
STEP 5
Project Kick-off!
We get all the housekeeping paperwork signed off and agree our kick-off date for your project and get excited about the results we are going to achieve together!
ANNOUNCEMENT
Faster Flowlu course is being developed now!
ALL ABOUT GETTING YOUR FLOWLU SETUP FASTER.
(Shhhh - don't tell everyoone, but you can use the form below if you want to get early bird discount when it gets launched.)
RACHEL K COLLIER
Not only is Neil lovely to work with but he is also incredibly knowledgeable in this field; he's a musician so he gets me and my community - I fully trust him and his guidance and I am absolutely blown away by what he has achieved for me in such a short space of time. He doubled my email engagement within a month. Neil is the most organised person I have ever worked with; he's forward thinking and ahead of the game and I look forward to working with him more throughout the coming months and further into the future.”
FROM THE OBVI-US BLOG...
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ANDREEA GRAD
Owner, Ponder and Spoon, Brazov, Romania
I came to Neil drowning in email automation if/when's/whatevers. My head was spinning with all the options and I did my best trying to do it myself and it didn't work. He came back a few days later with a beautiful matrix. He was patient and took me through the whole thing explaining the flow to me. It worked. He's a genius when it comes to putting your business on automation and thinking of all the details of your customer's journey. I trust Neil with my email list, which means I trust him with my business success.
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