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Thanks for subscribing. Each note is one practical idea for making sure no client is left wondering what happens next, starting with the ones you've quietly stopped noticing. Look out for the next one in your inbox.
Neil
What to expect
One idea at a time
Small enough to try the same week, with no new software needed.
The forgotten middle
The good clients who've gone quiet, and what to say to bring them back.
No sales sequence
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While you wait for the next note

Three small things you can do today.
Five minutes

Find your Line 38

Open your client list, scroll to row 38 and see how much you really know about that person. The first note will make more sense if you have.
Ten seconds

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“So far nothing has dropped. It’s made it a lot easier, and a lot less stress.”
Esther Gambrell, Joint Owner, Shining Star Studios

Rather look at your list together?

If you'd rather not wait for the notes, I run a free 45-minute Line 38 check for firms that qualify. We open your own client list and find who has gone quiet.
Customer journey mapping and Flowlu CRM set-up · Since 2018
© 2018–2026 Obvi-us · Neil Gowans · Based in the UK, working with clients globally