Operations Optimisation
Your team isn’t underperforming - they’re just trying to run a growing business on a workflow that’s quietly falling apart.
Because here’s what happens as you scale:
- What used to be “easy” turns into a treasure hunt.
- The info is in Slack (somewhere).
- The doc is in three versions (none of them right).
- The task is “in someone’s head”.
- And the meeting exists mostly to confirm that yes, we are all confused in slightly different ways.
Everyone is working hard - on all the wrong things.
Obvi-us Operations Optimisation is how we stop the drift — and get the work moving again.
What we’ll deliver
What changes when ops stops being chaotic
Who this is for
If your team is good — genuinely talented — but everything feels heavier than it should, this is for you.
Especially if you’re growing, hiring, scaling delivery, or hitting the stage where “we’ll figure it out as we go” has started costing real money (and real sanity).
You don’t need more hustle.
You need an operating rhythm that holds.
And yes — if you’re wondering, this is the same “stop relying on memory and vibes” philosophy that runs through how you frame CRM and delivery too - otherwise known as #whathappensnext.
- A proper audit of how work actually moves right now (tools, handoffs, workflows — and the bits people avoid talking about)
- The real bottlenecks called out, including the ones you’ve normalised because “that’s just how it is”
- Processes redesigned to be clearer, leaner, and easier to follow without constant interpretation
- Roles + responsibilities tightened up so ownership stops being a blur
- A small set of operational KPIs + a dashboard you’ll actually look at (and understand in 10 seconds)
- SOPs that don’t feel like punishment — they feel like relief
- A meeting + communication cadence that cuts noise and stops the weekly re-hash
- A practical implementation roadmap with milestones you can execute, not admire
What changes when ops stops being chaotic
- Work moves faster — and you can finally predict what’s coming
- The team stops carrying the whole business in their heads (and sleeping badly because of it)
- Deadlines become normal again — not heroic acts of last-minute wizardry that Harry Potter would be proud of
- Decisions happen earlier, not in the final-hour scramble
- Communication cleans up: fewer pings, fewer “just checking…”, fewer passive panic spirals
- Leadership gets visibility without hovering like a stressed-out drone
- The whole place feels calmer — more momentum, less firefighting
Who this is for
If your team is good — genuinely talented — but everything feels heavier than it should, this is for you.
Especially if you’re growing, hiring, scaling delivery, or hitting the stage where “we’ll figure it out as we go” has started costing real money (and real sanity).
You don’t need more hustle.
You need an operating rhythm that holds.
And yes — if you’re wondering, this is the same “stop relying on memory and vibes” philosophy that runs through how you frame CRM and delivery too - otherwise known as #whathappensnext.
FYI
What better operations changes
Most failures are handoff failures
Poor communication contributes to 56% of failed projects
Obvi-us optimisation targets handoffs, clarity, and ownership—so execution reliability improves in line with what project research says drives outcomes.
Source: Project Management Institute.
Obvi-us optimisation targets handoffs, clarity, and ownership—so execution reliability improves in line with what project research says drives outcomes.
Source: Project Management Institute.
56%
“Where is the thing?” is a measurable tax
~1.8 hours/day spent searching for information (often-cited)
We reduce that tax by designing your “source of truth” + decision pathways—less hunting, less duplication, less back-and-forth.
Source: widely cited McKinsey estimate
We reduce that tax by designing your “source of truth” + decision pathways—less hunting, less duplication, less back-and-forth.
Source: widely cited McKinsey estimate
1.8hrs
Automation routinely reduces cost
10–15% cost reduction cited in automation examples
Obvi-us builds lean workflows and sensible automation so your savings and throughput improvement track what research shows is achievable with proper redesign.
Source: McKinsey & Company.
Obvi-us builds lean workflows and sensible automation so your savings and throughput improvement track what research shows is achievable with proper redesign.
Source: McKinsey & Company.
12.5%
Better collaboration buys time back
20–25% productivity uplift for interaction workers
Optimisation isn’t “more meetings”—it’s fewer loops: clearer roles, cleaner workflow stages, and better tools alignment.
Source: McKinsey Global Institute.
Optimisation isn’t “more meetings”—it’s fewer loops: clearer roles, cleaner workflow stages, and better tools alignment.
Source: McKinsey Global Institute.
25%
FAQs
Some quick answers to quick questions...
It means: we stop the drift.
The workflows that used to work have quietly fallen apart, and now the team is doing treasure hunts in Slack, juggling three versions of the same doc, and carrying half the business in their heads. We fix that - so the work moves again.
The workflows that used to work have quietly fallen apart, and now the team is doing treasure hunts in Slack, juggling three versions of the same doc, and carrying half the business in their heads. We fix that - so the work moves again.
A practical, usable overhaul - not “process theatre”.
You’ll get: an audit of how work really moves, bottlenecks called out, clearer processes, tightened ownership, a small KPI set + dashboard, SOPs that feel like relief, a calmer meeting cadence, and an implementation roadmap your team can actually execute.
You’ll get: an audit of how work really moves, bottlenecks called out, clearer processes, tightened ownership, a small KPI set + dashboard, SOPs that feel like relief, a calmer meeting cadence, and an implementation roadmap your team can actually execute.
Where work waits, where ownership gets blurry, where decisions happen too late, where the “source of truth” is… nobody knows. We map it honestly — including the bits people avoid talking about because “that’s just how it is”.
This is for good teams where everything feels heavier than it should — especially if you’re growing, hiring, scaling delivery, or paying the price for “we’ll figure it out as we go”.
If you’re a solo operator without repeatable delivery yet, you may need lighter-touch clarity first.
If you’re a solo operator without repeatable delivery yet, you may need lighter-touch clarity first.
Momentum. Calm. Predictability.
Work moves faster, deadlines stop being heroic acts of last-minute wizardry, decisions happen earlier, communication cleans up, and leadership gets visibility without hovering like a stressed-out drone.
Work moves faster, deadlines stop being heroic acts of last-minute wizardry, decisions happen earlier, communication cleans up, and leadership gets visibility without hovering like a stressed-out drone.